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Testimonials - please read the whole page.  All of these are on file and can be viewed at any time.   

Jon & Kathy,
It seems as if thank you is in inadequate to truly express my gratitude for all your hard work on my behalf.  From the moment I made my first call to your office I felt I had found someone who cared about people and was willing to fight injustice on any level.  You both demonstrate the love and kindness God endows us all with and how to express it in a profession where I know it is not always easy.  I will never forget the kindness you showed me and my family.  I will pray that God will continue to Bless your home, family and business.

C.S. of Chico; Chevy Silverado; Result in buyback

The Law Offices of Jon Jacobs represented me in my Lemon Law case against Subaru of America.  This was done with no attorney fees paid by me.  I advanced the court filing fee and the service fee, an amount less than $400, costs that were returned to me with the successful outcome of my Lemon Law action against Subaru.  I was also given a brand new 2006 Outback Legacy, the vehicle of my choice, to replace my 2004 Outback that I had driven for over 41,000 miles.  There was absolutely no cost to me, I came out a clear winner.  Thank you sincerely Jon Jacobs!

D.C. of Folsom; Result in buyback and replacement

After two years of struggle to get my new boat fixed properly I was fed up and ready to trade it in for a loss.  That is when I decided to call Jon Jacobs.  He was able to get my 2003 ski boat replaced with a new 2006 model at no cost to me.  Both Jon and Kathy were excellent to work with.  Their professionalism and competence gave me the confidence that we would succeed all along.  Calling them was one of the best decisions I ever made.  Thank you. M.F. of Sacramento; Supra; Result in buyback and replacement

I had no idea how easy it was to have Jon and Kathy stand up for me.  I thought that I had no choice in dealing with my truck and its problem.  Thank you so much.  S.A. of Antelope; 2004 Ford F-250; Resulted in buyback with all fees and costs paid by manufacturer

Should you become the victim of a fraudulent car purchase and end up with a lemon as I did, PLEASE CALL and engage/hire the Law Offices of Jon Jacobs!!! They stood by me for approximately 3 years [fighting a dealer that had gone out of business at one location] in and out of court winning each time.  They helped me, a cancer patient. . . get and recover my judgment and all at their expense [pro bono].  They are a Christian, Professional, Do the Right Thing The Right Way Firm.  I cannot thank them enough!  Because of them I now have a safe car!  Thank you immensely.S.W. of Auburn; 1998 Subaru; Resulted in a buyback and clearing of credit

I purchased a 2001 S500 Mercedes for $105,200.  This car was an electrical nightmare.  For over 3 1/2 years it required at least 15 repair visits to the dealer without any or most of its problems ever being repaired.  Jon Jacobs took my case on a 100% contingency fee (no cost to me) and was successful in forcing Mercedes to buy back my vehicle after I owned it for four years and nine months.  They paid me the full $105,200.00 I paid for it.  I would highly recommend Jon Jacobs to anyone.  Thank you, R.R.R.R. of Lodi; 2001 S500 Mercedes; Resulted in a buyback with all fees and costs paid by manufacturer

Both Jon and Kathy are courteous, careful listeners, promptly returning our calls.  We are thoroughly satisfied with their service, having received more than expected without even going to trial.  Jon is meticulous and professional.  It was great relief to place our problems into his capable hands.

M.G. and C.G. of Grass Valley; 2006 Monaco Dune Chaser; Resulted in a buyback with all fees and costs paid by manufacturer

I had no idea how simple and pain free the lemon law process was until I dealt with Jon Jacobs Law Offices.  It required very little effort on my part, from start to finish.  My husband and I were very pleased with the settlement Jon Jacobs obtained for our vehicle.  It was way above what we would have predicted.  Thank you for all your hard work and working so efficiently to achieve our satisfaction.  Sincerely, K & M P

K.P. and M.P. of Folsom; 2004 Nissan Armada; Resulted in a buyback with all fees and costs paid by manufacturer

In 2005 I met Jon & Kathy, when they handled my case for me.  Jon and Kathy are two very wonderful honest people, they took care of me and the problem with my lemon.  I thought I was going to be stuck with a new car with problems, but from the moment Jon took my case, I felt a big sense of relief.  I would recommend the Law Offices of Jon Jacobs to anyone, not only for the good work, but the kindness and the hospitality that came from the heart.  Thank you for everything Jon & Kathy, you're wonderful. 

M.L. of Elk Grove; 2003 Honda Civic; Resulted in cash settlement of value of vehicle; Plaintiff did not have to pay any fees or costs. 

My issues were handled very professionaly and expeditiously resulting in a settlement that was fair and restored my confidence in the vehicle. 

C.F. of Roseville; 2005 Alpine Coach; Resulted in a cash settlement plus factory repairs; Plaintiff did not pay any fees or costs. 

We would like to thank Jon & Kathy for their excellent job in handling our lemon law case.  We were about to give up & and got nowhere dealing directly with the manufacturer of our vehicle.  Then we called The Law Offices of Jon Jacobs, good thing we did.  Our case was handled with the up most professionalism & in a timely manner.  If you think you might have a lemon law case, give Jon & Kathy a call.  We can't thank you enough.

L.B. & J.B. of Sacramento; 2004 Volkswagen Touareg; Resulted in a complete buy back.

When my new car broke down about the tenth time a lady I saw at the store said to call the Law Offices of Jon Jacobs.  I called that day.  They responded very fast and in less than 45 days the automaker made an offer and paid off the car fast.

M.W.of Sacramento; 2006 Chevy Malibu Maxx; Resulted in buyback; Plaintiff did not pay any fees or costs. 

I had really thought that, with an advanced degree and technological ability to access information about the Lemon Law online, that I would be able to handle my buyback request with GM on my own.  What an unfortunate mistake!  After wasting hours and hours of my time trying to reach the right people, I realized it was futile for me to keep trying this on my own.  I hit nothing but walls with GM, and was even told by my "customer service representative" that she did not have access to the public mail system.  I cannot express how smooth the process was once Jon Jacobs and his capable team was involved.  They knew exactly how to push through the walls that GM presented, and their expert familiarity with the law was reassuring.  Jon Jacobs stayed on top of the case every day, and would not let them delay until my case was resolved.  When it came time for the buyback meeting, I was fully informed about what to expect and this was a great relief after my previous personal contact with GM.  It was a blessing to have them on my side. 

M.G. of Sacramento, CA; 2005 Chevrolet Tahoe; Resulted in a complete buyback; Plaintiff did not pay any attorney fees. 

The best.  Thank you Jon and Kathy.   

B.R. of Yuba City, CA; 2006 Ford F-250; Resulted in a cash and keep settlement; Plaintiff did not pay any attorney fees.   

The law offices of Jon P. Jacobs performed exactly as they stated and in an extremely helpful and professional comportment.  He explained the Lemon Law process and informed me of the expected result.  Mr. Jacobs estimated that the process would take around 90 days to obtain results, including a final settlement, which in fact was accomplished.  Based on my experience, I have complete trust and confidence in the law offices of Jon P. Jacobs to perform.

P.R. of Granite Bay, CA;  2004 Nissan Titan; Resulted in a complete [confidential] settlement; Plaintiff did not pay any attorney fees. 

Jon Jacobs delivered exactly what he promised.  No exhaggerations.  No false promises.  Jon's staff was professional, informative and helpful.  We are appreciative of all he has done for us.  Thank you.  I would highly recommend his services if someone were in need.

P.H. of Roseville, CA; 2005 Infiniti QX56; resulted in a complete (confidential) settlement; Plaintiff did not pay any attorney fees. 

I had the unfortunate experience of purchasing a "lemon."  I thought my options were limited, but thanks to Jon Jacobs the manufacturer agreed to purchase my vehicle back at full value.  The Law Offices of Jon Jacobs handled my case with exceptional professionalism. 

J.S. of Modesto, CA; 2006 Ford F-350; resulted in a complete buyback, Ford paid all of Plaintiff's attorney fees and costs. 

Because of the numerous and substantial mechanical problems I ended up with a Ford product that was useless.  I accessed the Ford in-house customer service complaint program and the local dealer to no avail.  They are both a total and complete facade.  Fortunately, I hooked up with Jon Jacobs, Lemon Law Attorney.  Within a short period of time he forced Ford to buy back my diesel truck with no costs to me.  Every thing Jon told me he backed up and came through with.  As a retired police supervisor, I have worked with many attorneys and have respect for few.  That's not the case with Jon, he is a credit to his profession and truly a savior for us little people.  Again, thanks for all your help and I wish you and your staff the best.  Semper Fi, D.J.S. of Nevada City, CA; 2005 Ford F-250; resulted in a complete buyback, and Ford paid all of Plaintiff's attorney fees and costs. 

Jon Jacobs and his team are incredibly professional.  They successfully completed the repurchase of my vehicle at a value I would never have believed possible.  The speed and continual guidance and continual monitoring of the claim is a testimonial to their strong and successful experience in these matters!

T.R. of Reno, Nevada; 2005 Infiniti QX 56; resulted in a complete buyback and Nissan paid all the attorney fees and costs. 

The Law Offices of Jon Jacobs were very easy to work with.  They explained the process step by step and reassured us regularly that we had a strong case.  In the end, we got the results we wanted with a fair settlement on our buyback.  We are very grateful for all of the Law Office's hard work.

C.H. of Rocklin, CA; Nissan Titan; resulted in a complete buyback and Nissan paid all the attorney fees and costs.

This has been the best experience I have ever had with an attorney.  No up front money required, was great!  I am a very satisfied client.  I was kept up to date with everything that happened and it was a very short process.

L.L. of Lincoln, CA; 2003 Chrysler PT Cruiser; resulted in a cash and keep with Chrysler paying all fees and costs, cash to client, and warranty remans in effect. 

I believe in a world of average performances and sub-par service, that the time should be taken to commend those who exceed expectations.  With that being said, I would like to thank you for your handling of my case.  I have dealt with legal issues in the past and I would say this was the most pleasant and comfortable experience I have had.  I felt you were truly looking out for my best interest, you informed me of my options and timelines, and the case came out as you stated it would.  It is important for the consumer to know that they do not have to live with a vehicle or a product that is not performing as advertised.  They have options and with you, results without the intimidating lawyer experience.  I now have a vehicle that fits my needs and expectations and without the hassle of dealing with a vehicle that didn't perform.  If you ever need a referral, I would be happy to help out.  Thanks again, J.S. of Antelope, CA; 2004 Nissan Titan; resulted in a complete buyback and Nissan paid all attorney fees and costs. 

I am so grateful for the service that everyone at the Law Offices of Jon Jacobs has given me in the Lemon Law process against Ford.  They communicate all the steps necessary with an honest estimated time table and openness of discussing all contingencies along the way.  They are here for us, the consumers who are dealt products with poor design and poor quality assembly from the auto manufacturers who respond to our product failures with deaf ears.

I bought my 2004 Ford truck new thinking I would be driving it a long time.  But after countless trips to the dealership for warranty repairs on multiple parts and multiple repairs of the same part, on the 6.0 diesel engine and tansmission from failures that thankfully occurred close to home, I realized that "dependability" was not a word describing my truck.  I couldn't afford any more time from work, the cost of replacement vehicles or the thought of my family being stranded many miles from home.  Through a recommendation I sought the services of Jon Jacobs and staff and they made Ford listen.  I couldn't be more satisfied.

G.P. of Livermore, CA; 2004 Ford F-250; resulted in a complete buyback with Ford paying all fees and costs too.